The Unopened Bottle Return Policy, Clarified

Whether an unopened bottle changes anything about the refund process is worth a direct, clear answer.

What the guarantee terms actually state

The brand's stated guarantee is based on giving the formula at least 30 days of actual use before contacting support to discuss options — the process centers on usage time, not specifically on bottle condition.

What to actually confirm before ordering multiple bottles

Read the full refund policy page directly for the exact terms on partially used versus unopened bottles within a multi-bottle order, rather than assuming based on the general guarantee summary.